1. THE CONTRACT
All persons wishing to make a booking must carefully read and understand the Terms and Conditions and Waiver that follow. By making a booking by telephone, in person, or on the website www.rhythmholidays.in, or by email or facsimile with RHYTHM HOLIDAYS (referred to as “RHYTHM HOLIDAYS” or “the Company or “We” or “Us”) or its Agents, you accept on behalf of yourself and all those named on the booking including minors and person under a disability to be bound by these Terms and Conditions. A booking is accepted and becomes definite only from the date when the Company sends a confirmation in writing or by email. It is at this point that a contract between the Company and the Client comes into existence. Before a booking is confirmed and a contract comes into force, the Company reserves the right to increase or decrease brochure prices. The Company or their agents reserve the right to decline any booking at their discretion. The person or persons named on the booking are hereafter referred to as the “Client” or “You”. All bookings are made with The Rhythm Holidays, which sells the adventure trips described on the Company website or in this brochure or through its “Agents” who sell the Company’s tours through an agreement with the Company. These Terms and Conditions and Waiver shall constitute the entire agreement between the Company and the Client relating to the subject matter herein and shall constitute a binding agreement. There is no verbal or written; representation, warranty, collateral agreement, prior agreement, description of services, or conditions, other than as expressed herein. The service(s) to be provided is/are the tour(s) referred to in the booking confirmation.
2. ACCEPTANCE OF RISK
The Client acknowledges that the nature of the trip is adventurous and may involve a significant amount of personal risk. The Client hereby assumes all such risk and does hereby releases the Company from all claims and causes of action arising from any damages or injuries or death resulting from these inherent risks.
3. MEDICAL CONDITION & SPECIAL REQUIREMENTS
The Company must be notified in writing at the time of booking of any medical conditions, pregnancy, physically challenged conditions or any other mental and or physical condition which may affect fitness to travel and/or any medical condition. Failure to notify the Company may result in the client being refused travel. Failure to notify the Company of any such condition that results in later cancellation will result in 100% cancellation fees to the Client. Some trips may be unsuitable for Clients due to age, mobility, pregnancy or physical or mental conditions. It is the Clients’ responsibility to check prior to booking. The Company may refuse to carry pregnant women or Clients with certain medical conditions. The Company is not required to provide any special facilities unless it has agreed to do so in writing. The Company will do its best to meet Clients’ special requests including dietary requirements, but such requests do not form part of the Contract and therefore the Company is not liable for not providing these requests. Medical facilities vary from region to region and country to country and the Company makes no representations and gives no warranties in relation to the standard of such treatment or facilities available.
4. CLIENT DETAILS
In order for the Company to confirm and guarantee the Client’s travel arrangements especially in places where permits are required, the Client must provide all client details and supporting documents with their final payment as per the dates specified. If the Client does not provide all client details and supporting documents within 15 days before departure, an additional fee of Rs.500/- will be charged. In the event where client details have not been received by the Company 7 days prior to the Client’s trip departure, the Company reserves the right to treat the booking as cancelled and the cancellation charges will apply. Client details include signed Terms and Condition and Waiver form and , copies of valid photo-identity card with address, Copies of Passport (for Foreign Tourists or wherever applicable) and Visa (for Foreign Tourists or wherever applicable)
5. PAYMENT TERMS AND CONDITION
5a. DEPOSIT REQUIREMENT
Advance Deposits and Payments: All trip bookings must be made at least on or before the date mentioned in the communication. All bookings can be confirmed after receipt of the booking / Enrolment form and an advance of 50% of the total trip cost that includes a 10% non-refundable deposit.
Final Payment: Long Duration Trips (3 Days or above)
The balance 50% payment to be made at least 21 days in advance of the date of departure OR on or before the date mentioned in the communication, whichever is earlier, failing which the booking will be considered cancelled unless indicated to RHYTHM HOLIDAYS by the participant in writing and RHYTHM HOLIDAYS has agreed to the same. In such cases, cancellation charges will be applicable as per section 5c below.
If booking is made 15 days or less prior to departure, full payment is due. The client may be required to pay additional charges for booking on short notice towards inconveniences for acquiring services and permits.
Acceptance of the Client’s booking must be confirmed in writing or by email by the Company. The final invoice will be provided to the Client for the trip after the receipt of final payment only.
Final Payment: Short Duration Trips (Less than 3 Days)
For Short Duration trips balance 50% payment be made at least 7 days in advance of the date of departure OR on or before the date mentioned in the communication, whichever is earlier prior to planned commencement of trip failing which booking confirmation will be treated as cancelled and entire original deposit or amount paid as advance stands forfeited by the Client.
5b. GENERAL
All payments must be made in Cash / Cheque / Demand Draft or by Electronic Transfer Cheques / Demand Draft should be drawn in favour of “RHYTHM HOLIDAYS"
